ELIMINATING TICKET SCALPING TOGETHER

PUBLISHED FRIDAY 5.4.2019

A new campaign against ticket scalping was launched today. Roskilde Festival is part of it along with the Danish Ministry of Culture, ticket vendors, concert venues, festivals and many others.

More and more often music lovers are being tricked by unofficial ticket providers on the internet. Unofficial websites use stressful countdowns and other deceiving methods in order to mislead consumers and trick them into making impulsive and overpriced purchases of fake or overpriced tickets.

The campaign suggests three main pieces of advice to cope with issues in the battle against illegal ticket sales. Their purpose is to guide consumers safely through the process of purchasing a ticket.

  1. Be sure that the price is right and not overpriced
    A trick often used by unofficial ticket vendors is to change the price at the last minute. This means that if you as a consumer is not attentive in the last section of the purchase, you might end up paying twice as much or more without even knowing it. Additionally, many sell tickets at a far higher price than what they originally paid. It is illegal to resell a ticket at a higher price than the initial ticket price in Denmark.

  2. Shop only with official ticket providers
    If you purchase your tickets at official Danish websites, you can be sure that your tickets are legal, and that the price is right. Have a look at a selection of official and unofficial ticket providers.

  3. If you are in doubt, go to the organiser’s website
    On venues’ and organisers’ websites there is always a link to the official ticket provider – so if you are in doubt, use this access for your ticket purchases.

Roskilde Festival’s official ticket provider is Ticketmaster, and you can see our different tickets and make a purchase right here.

The partners behind the campaign are The Danish Ministry of Culture, Roskilde Festival, NorthSide, Tinderbox, Down the Drain Concerts, Billetlugen, Smukfest, Spillestedet VEGA, Danske Koncert- og Kulturhuse, Dansk Live, Musik i Lejet, DR Koncerthuset, Forbrugerrådet Tænk, YourTicket and Billetsalg.dk ApS.

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