We hope you will enjoy Roskilde Festival 2019 – and enjoy our app.
Collection of Information
We will collect technical information that may also be personal data, such as IP address, device ID number and similar information from your device in order for us to be able to provide the functionality of the Application. The collected information is required for us and for our sub-suppliers to deliver the services that you request. We may also use such information for statistics and user support.
Furthermore, we will access and process information on your specific use of the Application, your location, device information, interactions with other elements in the Application, Google Maps API, Spotify API, and Facebook API. When we process your location information, you should know that we do this with a specific focus on safety and planning and for us to be able to notify the right people at the right time. In this way your use of the Application actually helps us provide you with a better and safer festival and helps us to provide an even better festival next year based on the analysis the collected data provides us with. Additionally, we use your location data to provide you with relevant information and guidance on the festival program, events and other interesting information in your close proximity in through real time push notifications.
Some services that are part of the overall Application may require a specific consent from you, and where such a consent is required we will let you know and ask you to provide us herewith. You are always free to accept or decline, as the functionality of the Application is overall not dependent on your acceptance – although if you decline to let certain information be processed, some of the Application functionalities will most likely no longer be accessible or will have lost some parts of the functionality.
You may provide us with additional information such as information on your use of third party services such as, but not limited to, Google, Spotify and Facebook. The information may be required for the Application to interact with third-party services. We will use information concerning third-party services only for the purpose of interaction between the Application and the services of third parties that you have asked us to deliver.
We also give you the possibility to access certain third-party applications or the content in third-party applications by relating accounts with our Application. When you accept to and choose to access the third-party applications, you may be requested to perform certain things such as synchronization of accounts, logging in, etc. We stress that you are never obligated to perform these things or act in accordance herewith wherefore your access and use of such applications is at your own risk. You are responsible for the data and information you decide to share.
Lastly, we use tracking software and similar technology to automatically collect information about your computer or device hardware and software, and your use of the Services. We do this to make sure that we, as fast as possible, can correct any errors that effect the performance of the Application, especially in relation to certain brands and types of devices. This information may include details about your visits to our website or use of the Application or other services, the resources you access, date and time stamps, referring website addresses, Application activity logs and error logs, and information about your use of our Services.
In accordance with applicable legal regulations, we undertake any reasonable measures to ensure data security, and we will do our outmost to assure that your personal information is kept safe and is not subject to unauthorized access, unauthorized use or abuse.
In order to ensure data security, we will, in consideration of appropriate technical possibilities, ensure that only authorized persons receive access to the data for legally permissible purposes, protect stored or transmitted data against accidental or unlawful destruction, loss or unintended changes and unauthorized or unlawful storage or processing, unauthorized access or unauthorized or unlawful transmission, and comply with all applicable data protection provisions. We will also make sure that we only work together with third parties that are willing to fully take on the same safety measures as we are, and who will guarantee to us that they will make sure that data is treated in full compliance with the rules and regulations we have set out.
We also recommend that you take additional steps towards protecting yourself and your information, such as keeping your log-in information and passwords secret, and making sure you regularly update the software on your device and the Application.
Transfer of data
Currently, we are using the following third parties as data processors and sub-processors meaning that your data can be transferred to:
Please note that we may also disclose information associated with you as well as contact information to third parties if required by law.
Opt-out from data collection and inquiries
As a user you may opt out of all information collection by discontinuing your use of the Application or by disabling individual parts of the Application.