Last updated: 23 June 2022
We’re in a new digital era with a much-needed focus on personal data. We want to be fully transparent about what we do with the data we have on you and where we get it from. Below, you can see some of the cases in point.
For the volunteer personal data policy, please look here.
Data controller
It is Roskilde Festival Charity Foundation, VAT no. 26465745, and Roskilde Festival Charity Society, VAT no. 39122715, located at the address Rabalderstræde 7, 4., 4000 Roskilde, Denmark (hereinafter Roskilde Festival Group) that is the data controller for the collection and processing of personal data described in this policy.
Inquiries can be directed to gdpr@roskilde-festival.dk or +45 46366613.
What personal information do we process and why?
Overall, we process your personal data on the basis of EU Regulation 2016/679 of 27 April 2016 on the protection of natural persons in connection with the processing of personal data and on the free exchange of such data and in accordance with the Danish Data Protection Act no. 502 of 2018. Our processing of your personal data is based on your consent to us, cf. EU regulation art. 6 pieces. 1, letter a and/or because our processing of your information is necessary in order for us to fulfill our obligations to you in relation to the provision of services (Roskilde Festival) and goods you would like, cf. EU regulation nature. 6 pieces. 1, letter b.
Below, we describe in detail in which specific contexts, when and why we process your personal data.
Roskilde Festival account
App and website
Ticket sale and shopping at Roskilde Festival
E-mail, text messages and push notifications
Images, video and audio recordings
Social media and third party-plugins
Video surveillance at the festival site
Recipients
In some cases, we pass on or transfer your personal information to data processors (e.g. app providers) so that they can process our data about you on our behalf in connection with our delivery of services and goods to you. The data processors must not use the information they receive about you through us for anything and must not pass it on to anyone.
Third country
We do not transfer your personal information to recipients outside the EU and the EEA.
The right to withdraw your consent
You can withdraw your consent to our processing of your personal data at any time. You can do this under the individual applications and functionalities on our website or you can do it by contacting us at gdpr@roskilde-festival.dk
If you choose to withdraw your consent, it does not affect the legality of our processing of your personal data on the basis of your previous consent. Therefore, if you withdraw your consent, it will only take effect from this time.
Your rights
Under the Data Protection Regulation, you have a number of rights in relation to our processing of information about you.
If you want to make use of your rights, please contact us at gdpr@roskilde-festival.dk.
Right to access information (right of access)
You have the right to gain insight into the information we process about you as well as a range of information.
Right to rectification (correction)
You have the right to have incorrect information about yourself corrected.
Right to erasure
In special cases, you have the right to have information about you deleted before the time of our general deletion occurs.
Right to restrict processing
In certain cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may in the future only process the information – g apart from storage -– with your consent, or for the purpose of establishing, enforcing or defending legal claims, or to protect a person or important public interest.
Right to object
In certain cases, you have the right to receive your personal information in a structured, commonly used and machine-readable format and to have this personal information transferred from one data controller to another without hindrance.
You can read more about your rights in the Danish Data Protection Agency's guide on the rights of data subjects, which you can find at www.datatilsynet.dk.
Complaint to the Danish Data Protection Agency
You have the right to lodge a complaint with the Danish Data Protection Agency if you are dissatisfied with the way we process your personal data. You will find the Danish Data Protection Agency's contact information at www.datatilsynet.dk .