PRACTICAL INFO

Apart from regular camping (included in your full festival ticket), we also offer a number of Special Camping products.

We also offer a number of unique audience-driven communities where you help shape the look and feel of the area.

The camping area opens Saturday 24 June. The main festival site opens Wednesday 28 June at 17:00.

If you have any questions regarding COVID-19, please have a look at our Q&A. Here we answer the most frequently asked. If it doesn’t answer your question, please write to us at info@roskilde-festival.dk.

Full Festival Ticket:
Tickets to the entire festival from Saturday 24 June to Sunday 2 July when the campsite closes. Price: DKK 2250 ex. fee. The days with full music schedules are the last four days of the festival, from 28 June to 1 July.

One-day ticket:
You can buy one-day tickets to the following days: Wednesday 28 June, Thursday 29 June, Friday 30 June and Saturday 1 July. Every one-day ticket/wristband is valid from 8:00 (morning) until 10:00 (morning) the following day.

With a one-day wristband you have access to the same areas as with a regular festival wristband (campsite, festival site etc.).

You are only allowed inside the areas in the period the wristband is valid.

It is not allowed to stay at the campsite or any other place inside the area after the validity of the wristband from 8:00 (morning) until 10:00 (morning) the following day.

Remember to bring your ticket, which you will have to present at the entrance. Here, it will be exchanged to a one-day wristband. It is not possible to get your wristband before the day your ticket is valid for.

We don’t sell one-day tickets to the first four days of the festival.

Name on the ticket?
The name on the ticket does not restrict the ticket to that person. So don't worry if a friend bought your ticket or you received it as a present. You can still use it.

Buying tickets at the entrance
If tickets aren’t sold out before the festival begins, you can buy them at the entrance at a slightly higher price.

If you have any questions regarding COVID-19, please have a look at our Q&A. Here we answer the most frequently asked. If it doesn’t answer your question, please write to us at info@roskilde-festival.dk.

You have to be at least 15 years old to be on your own at Roskilde Festival, but please remember that Roskilde Festival is a big city where everybody is partying all the time, so it is a good idea for you and your friends to stick together.

Children’s tickets (10-14 y.o.) are sold only at the entrance (regardless if the festival is sold out). In order to buy a children’s ticket, the child must be accompanied by an adult ticket holder known to the child. The child’s Social Security Card will be required.

For children aged 10-14 the price is 1300 DKK ex. fee for a full festival ticket and 500 DKK ex. fee a one-day ticket.

Children under 10 years of age have free admittance if accompanied by an adult known to the child with a valid Roskilde Festival wristband.

Young people aged 15 or older are charged full ticket price.

Please note that it is illegal in Denmark to serve alcohol to anyone under the age of 18 in bars and restaurants. Supermarkets can sell alcohol (below 16,5%) to customers aged 16.

The camping area opens Saturday 24 June at 16:00. The main festival site opens Wednesday 28 June at 17:00.

Your wristband gives you access to the festival. If your wristband is damaged or broken, please contact one of the ticket offices where the individual case will be assessed. If your wristband is stolen, you must report the theft to the police and bring a copy of the police report to the nearest ticket office where the individual case will be assessed. Stolen wristbands are usually not replaced by Roskilde Festival.

Anyone caught without a valid wristband in the festival area will be liable to pay a penalty of DKK 3,500. Ouch!

You can exchange your ticket to a wristband at the entrances.

Festival site closed at night
When the last concerts are over we close the festival site for the night. We open the gates again at 10:00 the following morning. We do this in order to clear space for deliveries of beer, water, food, etc., and to clean up the site.

Roskilde Festival reserves the right to make changes in the programme. No reimbursement is issued in case of artist cancellations. 

Reimbursement is only offered in case of cancellation of the entire festival. If the entire festival is cancelled, tickets will only be refunded to the original buyer of the tickets. Roskilde Festival’s ticket provider, Ticketmaster Danmark, is not liable for the refunds in case of a cancellation of the entire festival. The purchaser of the ticket cannot claim any liability towards Ticketmaster in connection with the event, including Roskilde Festival’s cancellation of it or other deficiencies relating to the event. Any requests in this regard should be made to Roskilde Festival.  
 
Service charges, fees and potential delivery charges from Ticketmaster are not refunded.  
 
You can see your current reservations and purchases online on “My Account” on Ticketmaster.

Didn't get your ticket in time? We recommend that you either:

• Volunteer
• Sign up to our waiting lists. It's the only way to make sure you don't buy fake tickets. You can find our waiting lists here:
  • Full Festival Tickets and One-day tickets
  • Special camping

• You can also contact Ticketmaster at +45 38 48 16 30 in case any tickets are available for sale through Ticketmaster’s exchange service.

Can I check if my ticket is valid if I bought it somewhere else (Viagogo, DBA etc.)?
No, the only way to make sure you purchase a valid ticket is by signing up to our waiting list.

Can I swap my one-day ticket to a full festival ticket?
Nope, tickets can't be swapped or changed to another type of ticket.

I bought a ticket/product that I no longer need. What to do?
You can sell your tickets through Ticketmaster’s exchange service. Please note that you can only use this service to sell products that are sold out.

But... it looks like there are still tickets on Viagogo and other vendors?
We strongly advise against buying tickets through any other vendor than Ticketmaster. Tickets sold anywhere else are often sold at a higher price and aren't necessarily valid.

Other questions?
Please get in touch with Ticketmaster if you have any further questions about tickets.

The police will be present at the festival, but if you have any enquiries please go to the police station at Skovbogade 3, 4000 Roskilde or call +45 114.

In case of emergency, the police recommend that you use the '112' app, which can track your location and make it easier for the ambulance service to locate you.

If you wish to report theft, please use politi.dk

You are not allowed to bring the following things to Roskilde Festival:

Camping area

• Bags with pre-collected refund bottles and cans
• Building materials and tools (without agreement)
• Furniture and the like (except standard lightweight, foldable camping furniture)
• Clothing that signals affiliation to a gang or violent environment
• Weapons and items to be used as weapons
• Generators
• Pyrotechnics
• Drones (without agreement with festival security)
• Spray paint and permanent markers

Inner festival area

• All of the above
• Glass bottles
• More than 0,5 drink containers. Must be opened but lids can stay on plastic bottles
• Stereos
• Bikes (without permission)

Orange Stage and Arena Stage pits

• All of the above – except food and beverages purchased at the festival site
• Banners and flags (outside the pits is fine!)
• Big bags
• Glass bottles and cans

For your safety, the staff reserves the right to search for items mentioned above.

At Roskilde Festival the party revolves around respect for the community. As an example, this applies on the stages where we have limits on how loud the concerts can rip from the speakers. This way we ensure a good experience for guests, volunteers and our neighbours, respectively.

We also have a sound policy in the camping area. Many of our guests bring large home-made sound systems. We love the DIY approach, and we know that many spend countless hours (and a lot of money) on designing their own home-engineered system so it both shines and sounds great even at high volume. It’s great that you want to contribute and host parties in your own camp with your own sound system.

But with great parties comes great responsibility. You are camping next to a lot of other guests, who have come to our festival to have fun. Don’t forget them. When your camp is all set up, then why not pop in next door to say hello and have a chat about what they think is cool, and maybe what kind of music they think would be nice to listen to and how loud it can be for everyone to have a good time.

You can party this loud
When we measure sound volume we use a unit called decibel. It can be hard to comprehend because it is just a number that doesn’t tell you all that much. We really should be measuring the volume in terms of distance. From how far away can we hear your camp, and how many camps does your sound wash over? At the same time, we need to factor in all the other camps’ sounds that blend into the general sound chaos.

We have defined some hours when you can party hard, and others when you are invited to give the speakers a breather:

• 09 am - 02 am
  You can crank it up for the big parties – equivalent to 94 dB(A)
• 02 am - 05 am
  You can play for your own camp and a few others – equivalent to 88 dB(A)
• 05 am - 09 am
  You can play for your own camp, but we recommend you turn it off altogether – equivalent to 84 dB(A)

If our camping area hosts ask you to turn the volume down it is because the music is too loud.

Rules suck, we know. But it is important to party with respect for the community, so everyone can have fun.

What kind of sound system are you allowed to bring?
In general we allow most sound systems. We do have one restriction, though: You must be able to easily transport your system into the camping area. If you need an engine to do so then your system is too large. Sound systems that are built into vehicles belong in Caravan Camping area. Read more about that here.

Some concerts at Roskilde Festival call for moshing, wild dancing etc. We mark the with a 'high energy' icon. If you see this icon next to an act in the schedule, expect the audience activity in front of the stage to be quite wild, and we want you to be careful if you choose to be up front.

• We will allow moshing, dancing etc. at these concerts.
• Do notice, however, that we do not allow crowd surfing.

Transgressive behaviour

At Roskilde Festival, we do not tolerate transgressive behaviour nor discriminatory behaviour.

As participants in the festival, we are all responsible for our own behaviour and for helping each other make the festival a community with room for diversity, different limits and where everyone can enjoy themselves. Read our Orange Together codec here, which explains what is expected from all of us.

What is transgressive behaviour?
Transgressive behaviour can be discrimination, harassment, bullying, psychological violence or violations such as abuse. It involves a person being physically or verbally subjected to a treatment in which they experience that their limits are being crossed. This also means that this limit is individual. We take all matters seriously.

What do I do if I experience transgressive behaviour?
We have developed some action instructions to make it easier to know how to act in situations where you are witnessing or experiencing transgressive behaviour. We have made these instructions to prevent such situations. They can help all of us react in situations if we are in doubt about how to act or where to get help.

• If you witness transgressive behaviour
• If you experience transgressive behaviour
• If you experience abusive behaviour

Find answers to your questions about accessibility at the festival site

Roskilde Festival should be perceived as accessible to everyone who loves the festival culture and communities we offer. We are therefore always working on reducing the barriers for participation and on improving the experience of both physical and mental accessibility at the festival site.

This guide is intended to help those of you with special needs when you arrive and stay at this year’s festival. Perhaps you have impaired vision or mobility, get tired quickly, have a broken arm, require aids or need quiet surroundings.

We will do what we can to help you enjoy the atmosphere at the festival town in your very own way.

If you have more questions about accessibility, you are most welcome to contact us. The contact information can be found at the bottom of this page.

If you have questions about bringing assistants to the festival, read more here.

What is the best way to access the festival?
You should consider the following when planning your arrival to Roskilde Festival.

• When you arrive, the first thing you should do is exchange your ticket for a bracelet. You can do that at Entrance East, Entrance West and Entrance North. If you arrive by train at the festival area, you can get your bracelet at Trinbrættet (the Way Station).
• Please note that there will be heavy traffic on the opening day, so it can take several hours to come by car.
• From Roskilde Station, you can take a shuttle bus, train or taxi to the festival. All buses have ramps, allowing access for wheelchair users.
• If you have mobility issues, you should choose an entrance close to the campsite or the stage that you want to visit. See the distance guide
• If you need ample space for yourself, we recommend that you arrive in the morning on Sunday, 26 June, rather than on the opening day of Saturday, 25 June.
• Make sure to plan your arrival in good time, and contact us at handicapservice@roskilde-festival.dk if you have questions about your arrival.

Where can I park?
You can find an overview of the parking spaces in the map of the festival area.

You can use the special disabled parking spaces in the parking areas and by the entrances if you have a valid blue parking card from Disabled People’s Organisations Denmark.

Remember that the card is associated with the person, not the car.

Where can I stay overnight?
Is Handicamp something for you? It is a campsite for participants with major or minor disabilities, participants with physical challenges and/or need for peaceful surroundings – and for friends, family and helpers.

We strive to create a calm environment and to be particularly considerate towards each other. We have no admittance control – everyone is free to visit, and we love having guests.

Read more about the facilities and access conditions and about how you can be part of the community in and around Handicamp here.

Can I bring a companion?
Read more on this page about your options of bringing a companion to the festival.

How do I best experience the concerts?
We will be setting up platforms next to most stages, which will help participants in wheelchairs to be at eye-level with the rest of the audience.

If you have difficulty being in close proximity to so many people, we recommend that you inform yourself in good time about side installations, platforms, how densely packed the audience will be, location of big screens, sound conditions for the individual stages and so on. The hosts in front of the stage are ready to assist you.

As a festival participant, you are buying access to the whole festival site and the entire experience. This means that we cannot offer place reservations on the platforms for individual concerts.

We recommend that you arrive in as good time as possible for the best live experience with your favourite artists.

Where can I find peace and ample space?
There will be lots of people gathered in a limited space. However, you will still have good options for finding quiet places with relatively ample room.

At the Campsite, this would include the areas by the bathing lake. At the festival site, you can enjoy a moment of peace at Fence Walk, in The Garden, between the ears in the Bazaar area, the area by Avalon between concerts, and the area by Apollo during the day.

The areas are marked in the map of the festival site.

How big is the festival area?
Roskilde Festival covers an area of about 2,500,000 m², which corresponds to about 50 football pitches. The festival is split into the festival site, where you can find most music stages, and the campsites, where the participants reside.

With 130,000 participants, the festival is called “Denmark’s fourth-largest town”. It is a large area with lots of people, so the population density is also high.

The railway track between Roskilde and Køge separates campsite West from the festival site and the other campsites. The temporary bridge over the railway can only be crossed on foot. Everyone can cross the bridge on Darupvej, north of the festival site.

The table below shows you the approximate distances in metres between the arrival areas and relevant areas at the festival. You can use the overview to prepare and plan your arrival in combination with the map.

NOTE: If you can use the temporary bridge, the distance from Entrance West and Trinbræt (Way Station) to the other areas is about 500 metres shorter.

What are the bathing and toilet facilities like?
There are more than 20 disabled toilets across the festival area, including by all the service islands.

You can get a key for the locked disabled toilets if you complete this form: http://roskil.de/accessibility.

You can also find toilets with showers equipped with lifts at Handicamp.

Is it safe for me to be at Roskilde Festival?
Safety, preparedness and responsibility are always in focus, and we cooperate with the authorities, researchers and places of education to ensure fun and safe festivities for all.

You can read more about our work with safety and responsibility here.

During the festival, you can contact us around the clock at 46 36 66 13. We can help you with practical matters, like finding a toilet, helping you return to your tent or mending a wheelchair puncture.

If you need emergency help, you can always contact our service hosts in the orange vests. They can help you – either personally or by calling their supervisor.

How can I become a volunteer?
Roskilde Festival’s approx. 30,000 volunteers perform numerous, varied tasks. As a volunteer, you can be part of a team and have a base, where others know you and your needs.

Here is some good advice if you are considering whether volunteering at Roskilde Festival is right for you.

• Consider what you want to be doing most. The practical challenges in relation to accessibility can almost always be resolved in a good way.
• You can find a post with available functions on our website here. Contact the person responsible for the posting and tell them about yourself, what you are good at and what you have difficulties with.
• Contact us at handicapservice@roskilde-festival.dk. We will help you find a volunteer task suitable for you.

How do I contact you concerning accessibility?
We recommend completing our online contact form on accessibility prior to the festival. Here, you can tell us about your needs, and we will then contact you and inform you of the different options.

If you have further questions about your coming festival experience – or if you have doubts whether Roskilde Festival is right for you – you are welcome to contact us by email at handicapservice@roskilde-festival.dk. We will get back to you as soon as possible.

We are also interested in hearing from you if you have suggestions for how we can make Roskilde Festival even more accessible.

Finally, you can participate in RF Our Way on Facebook and join the conversation on accessibility and disabled service. Here, you can ask questions and share your festival experiences with others.

The Danish summer weather is capricious. It can change significantly from sunny to stormy. Here are some precautions:

In case of heavy rain

• Dig ditches around your tent.
• Don’t pitch your tent in the lowest point in the terrain.
• Keep spirits high.

In case of thunder

• Don’t seek shelter under trees, especially not single trees.
• Avoid towers and open squares.
• Don’t touch electrical conductive objects, e.g. fences, railings, faucets or appliances connected to electricity networks.
•  It’s reasonably safe to use your phone, but remember you’re holding an electrically conductive object in your hand.
• Avoid swimming in the swimming lake.